Privacy Policy

This Privacy Policy serves as a legally binding agreement between you, the user, and Oilori Health and Wellness Pvt. Ltd (hereinafter referred to as "Company"). The terms "We," "Us," "Our," and "Company" refer collectively to Oilori Health and Wellness Pvt. Ltd, while "You" and "Your" refer to the user. This Privacy Policy is an electronic record in accordance with the Information Technology Act, 2000, and any subsequent amendments to laws related to electronic documents and records. It does not require a physical, electronic, or digital signature to be valid. By accepting this Privacy Policy, either directly or indirectly through electronic means (such as clicking on the "I accept" tab or using the website), you are entering into a legal agreement with the Company and the terms outlined in this Privacy Policy will govern your use of the website.

This Privacy Policy adheres to the provisions outlined in the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under the Information Technology Act, 2000, which requires the publication of privacy policies for the collection, use, storage, and transfer of sensitive personal information. It is important that you take the time to thoroughly read and understand this Privacy Policy. By accessing and using the Website, you are acknowledging and agreeing to the terms outlined in this policy. If you do not agree with the terms outlined in this policy, please refrain from using the Website. By providing us with your personal information or utilizing the services offered through the Website, you are giving us your consent to collect, store, process, and transfer your personal and non-personal information in accordance with this Privacy Policy. Additionally, you understand and agree that such collection, use, storage, and transfer of your information will not result in any loss or wrongful gain for you or any other individual.

To access specific services on our Website, users are required to provide certain information for the registration process, including but not limited to: name, email address, gender, age, postal code, credit card or debit card details, medical records and history, password, and/or information regarding occupation and interests. This information helps us improve our Website and provide a better user experience. This information is necessary for the provision of the service and may be used to maintain, protect, and enhance our services (including advertising services) and to develop new services. If the information is freely available in the public domain or is provided under the Right to Information Act, 2005 or any other applicable law, it will not be considered sensitive information. We may also maintain and/or acquire records of your product interests from our current and future affiliates. Please note that this Website is intended for adult use only and is not meant for minors under the age of 18. If you are a minor, you may browse the Website, but you should not make a purchase, register, or submit personal information to us. We do not intentionally collect information from minors and it is prohibited for minors to use this Website with any personal information. In the event of a minor's breach, the parent or guardian may be held liable for any damages that arise from the minor's wrongful use.

In order to enhance the user experience on our website, we may utilize "cookies" or similar technology to gather information and assign a unique, random User Identification (User ID) to each visitor. This will enable us to understand the individual interests of our users through the use of their identified computer. The application of cookies is a widely accepted practice among leading websites, aimed at providing better services to their clients. Most browsers are designed to accept cookies, but it is possible to modify the settings and block them.
Our web servers collect limited information about your computer's connection to the Internet automatically, such as your IP address, when you visit our site. Your IP address does not reveal your personal identity. We use this information to deliver our web pages to you upon request, to tailor our site to your interests, to measure the site's traffic, and to inform advertisers of the geographic location of our visitors.

You acknowledge that in order to access the services provided by Oilori through the Website, some of your personal information may be disclosed to third parties such as payment gateways, advertisers, and logistics providers. This information is disclosed to enhance the user experience and to enable personalization and promotional content, as well as internal analysis. By using the services, you agree that the disclosure and use of your information will not hold Oilori responsible and that you are aware of and understand the policies of these third-party service providers. You also agree that in the case of any breach of warranty, regardless of whether it is intentional or not, Oilori will not be held liable and you will not hold Oilori accountable.

You have the right to access, update or correct your personal information at any time. You may also request for your personal information to be deleted from our records. To make changes to your information, please contact us through the methods specified in our Privacy Policy. We will make reasonable efforts to make requested changes promptly, but please be aware that it may take up to 30 days for changes to take effect. If you have any questions or concerns about accessing and modifying your information, please don't hesitate to reach out to us.

We only share sensitive personal information with third parties without obtaining the user's prior consent under limited circumstances: When required by law or requested by a court or governmental agency for the purpose of verifying identity, preventing, detecting, investigating cyber incidents, or prosecuting offenses. These disclosures are made in good faith and belief that they are reasonably necessary to enforce our Terms and comply with relevant laws and regulations. And/or within our group companies and with the officers and employees of such companies, for the purpose of processing personal information on our behalf. We ensure that these recipients comply with our instructions and our Privacy Policy and appropriate confidentiality and security measures. We give individuals the option to opt-out of having their personally identifying information disclosed to third parties or used for purposes inconsistent with the original purpose of collection or subsequent authorization by the individual, unless such choice is mandated by law. Before disclosing personal information to a third party or using it for a different purpose than originally intended or authorized by the individual, we obtain affirmative or explicit (opt-in) consent. We only use personal information in ways that align with the original purpose of collection or subsequent authorization by the individual and the client. The retention of your personal information will be for the duration required to achieve the goals stated in this Privacy Policy, or for as long as the law requires or permits. We will keep your personal information for as long as our business needs demand it. We may preserve your personal information for a longer time to handle a complaint or if we have reason to believe that potential legal action relating to our relationship with you may occur. We may anonymize personal information for research or statistical purposes, resulting in data that is no longer considered personal information under this Privacy Policy and can be used unrestricted.

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. Our measures include internal reviews of data collection, storage, and processing practices, as well as the use of encryption and physical security measures to secure our systems. However, we cannot be held responsible for any loss, damage, or harm caused to you as a result of unauthorized access or misuse of your personal or sensitive information by a third party. Additionally, there is a risk that information transmitted over the Internet may be intercepted, and information posted in discussion areas is accessible to anyone with Internet access.

We may revise this Privacy Policy periodically to reflect changes in legal, technical, or business developments. Any changes we make to the Policy are subject to change without notice, and your use of the Website following any such changes constitutes acceptance of the updated Policy. We will post updated versions of this Privacy Policy on our website. Please check back frequently to stay informed of any changes.

For inquiries or concerns regarding our privacy practices, or if you have questions or wish to file a complaint, kindly reach out to us via email at hello@oilori.com